Available April 2017

The Big Book of Dashboards presents a comprehensive reference for those tasked with building or overseeing the development of business dashboards.





Comprising dozens of examples that address different industries and departments (healthcare, transportation, finance, human resources, marketing, customer service, sports, etc.) and different platforms (print, desktop, tablet, smartphone, and conference room display) The Big Book of Dashboards is the only book that matches great dashboards with real-world business scenarios.


Authors

Broad Application

Healthcare

Scheduling, patient tracking, worker's compensation claims, and health care provider productivity monitoring.

Customer Service

Call center dashboard, complaint monitoring, now vs. then comparisons and customer churn.

Marketing

Website tracking, resource utilization and sentiment analysis.

Sports

Team performance analysis and player performance rating.





AUTHORS

CONTRIBUTORS

DASHBOARDS

PAGES

Real-world examples

Course Metrics Dashboard

This dashboard monitors the metrics of a course at a university.

What-If Dashboard

What-If Dashboard that analyzes the impact of increasing the minimum wage within an organization.

Complaints Dashboard

A dashboard used to monitor consumer complaints by channel that are open and closed.